DEFINITIONS

1. Company:
FYM Resto LLC

2. Customer:
A person who registers, places a direct order, or signs up on the Website.

3. Website:
The Company’s website – risapartments.com

4. Order:
An order received by the Company via the Website or by phone.

5. Delivery Person:
A person who delivers Orders to Customers.

6. Terms and Conditions:
Terms and conditions for registering an Order, submitting personal information, and the Privacy Policy applicable to the Website.

GENERAL TERMS OF SALES AND DELIVERY

2.1 Legal Relations Between the Parties

As soon as the Company receives the Order, it is immediately transferred to the kitchen and delivered in a timely manner. If, for any reason, delivery cannot be organized, the Customer will be immediately informed. The Company is responsible for the quality of the Order and Delivery, including delivery delays and other related issues.

2.2 Online Payment

In case of any issues connected to online payment, Customers may contact the Company by phone at +374 700218 or by email at resto@fym.group.

The Company is not responsible for payment delays, cancellations, or any other payment-related problems.

2.3 Complaints and Suggestions

In case of complaints, suggestions, or other comments, the Customer may call +374 700218 or send an email to resto@fym.group.

2.4 Email, Messages, and Spam

When the Customer provides personal information, particularly an email address, he/she agrees to participate in marketing campaigns and receive emails about promotions and new offers.

The Customer may opt out of receiving such emails by clicking the “Unsubscribe” button in the received email. In that case, the only email the Customer will receive from the Company will be Order confirmation.

2.5 Copyright Protection

All information on the Website, including but not limited to the website design, videos, texts, graphic images, logos, and software, is the copyright of the Company or is used under appropriate license or other legal basis.

These intellectual property objects are protected in accordance with the legislation of the Republic of Armenia.

2.6 Cashback

The Company may grant its registered users a cashback of 2% from the amount of each delivery Order made online through the Company’s Website.

The cashback amount is accumulated in the Customer’s account and may later be used when placing delivery Orders through the Company’s Website. The accumulated amount may be used partially or in full.

Cashback amounts may not be exchanged for money or used for any other purposes or in any other locations other than those provided in this clause.

OTHER TERMS

The Company is not responsible for technical issues related to the Website. Customers may contact the Company regarding technical issues, which will be resolved as quickly as possible.

These Terms and Conditions are also available in Armenian and Russian.

The legislation of the Republic of Armenia applies to legal issues arising between the parties. Disputes between the parties shall be settled by the Court of General Jurisdiction of the city of Yerevan.

These Terms and Conditions may be updated at any time by posting the updated version on the Website. Continued use of the Website by the Customer after publication of the updated Terms and Conditions constitutes acceptance of the amended version.